Shipping policy

Thank you for shopping with us! Due to the delicate nature of our vintage fragile items, we take special care in packaging and shipping to ensure your purchase arrives safely. Please read our shipping and logistics policy carefully before placing your order.

1. Packaging

All vintage fragile items are carefully wrapped with multiple layers of protective materials, including bubble wrap, foam padding, and sturdy boxes.

We try our best to minimize movement during transit and prevent damage.

2. Shipping Methods & Carriers

We ship by default via DHL Express to ensure fast and reliable delivery, especially for fragile vintage items. If you have any specific shipping requests or preferred carriers, please contact us before placing your order.

Shipping options include standard and expedited services, depending on your location and preferences.

Tracking information will be provided once the order is dispatched.

3. Shipping Time

Processing time for vintage fragile items is typically 2–5 business days due to the extra care required for packaging.

Estimated delivery times vary based on your shipping method selected at checkout.

4. Shipping Costs

Shipping fees are calculated based on the item's size, weight, and destination.

Due to the special packaging requirements, shipping costs for fragile vintage items may be higher than standard products.

5. Handling & Delivery

Please ensure someone is available to receive and inspect the package upon delivery.

If the package shows visible signs of damage upon arrival, please document the condition with photos and notify us immediately.

6. Insurance

All shipments of vintage fragile items include insurance coverage against damage or loss during transit.

In the unlikely event of damage, please contact us within 48 hours of receipt for assistance.

If you have any questions about our shipping policy or need assistance with your order, please contact us at ilespacearts@gmail.com or customer service. We appreciate your understanding and support in helping us keep these beautiful vintage treasures safe.